Frequently Asked Questions

We understand that you may have questions about our products and services, and we've created our FAQs page to provide you with quick and easy access to answers. From shipping and returns to product details and warranties, our FAQs page covers everything you need to know about shopping with us.

1. How do I choose the right wig cap size?

Measure the circumference of your head using a flexible tape measure. Refer to our detailed size chart to find the perfect fit.

2. How long will my wig last?

With proper care, human hair wigs can last 1–5 years or longer, making them a great investment.

3.  Do you offer custom wigs?

Yes, we offer custom wigs that can be tailored to your preferred length, color, density, and cap type. Contact us to start the customization process.

4. How long does shipping take?

Shipping times vary based on your location and the shipping method you select. Standard shipping takes 2–4 business days, while expedited options are available for faster delivery.

5. How do I measure my head for a wig?

Use a flexible tape measure to take the circumference of your head, starting at your hairline and going around your nape and ears. Refer to our size chart for guidance.

6. How do I care for my wig?

Wash your wig with TRESemme shampoo and conditioner, or a clarifying shampoo and moisturizing conditioner at least once a month. Store it on a wig stand when not in use to maintain its shape.

Need More Help?

If you have additional questions, don’t hesitate to contact our customer support team via email, phone, or live chat. We’re here to assist you!